Terms & Conditions

Alter Souls LLC

Last Updated: December 15, 2025

Agreement to Terms

By accessing or using the Alter Souls LLC website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. You must not misuse our website by introducing viruses, attempting unauthorized access, or engaging in any harmful conduct.

Products and Purchases

All books and products are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.

Prices are listed in US dollars and are subject to change without notice. We make every effort to display accurate pricing, but errors may occur. If we discover a pricing error, we will contact you before processing your order.

Payment

We accept payment through the methods indicated on our website. By submitting payment information, you represent that you are authorized to use the payment method. All payments are processed securely through third-party payment processors.

Shipping and Delivery

Shipping times and costs vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

Returns and Refunds

If you are unsatisfied with your purchase, please contact us at support@alter-souls.com within 60 days of delivery. Physical books must be returned in original condition for a refund. Digital products are non-refundable once delivered.

Intellectual Property

All content on our website, including text, images, logos, book covers, and designs, is the property of Alter Souls LLC or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized use.

Disclaimer of Warranties

Our website and products are provided “as is” without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, Alter Souls LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Alter Souls LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New Mexico.

Changes to Terms

We may update these Terms at any time. Continued use of our website after changes constitutes acceptance of the revised Terms.

Contact Us

Questions about these Terms? Contact us at:

Alter Souls LLC Email: support@alter-souls.com